๐Ÿ” You have the answer before asking the question

If you donโ€™t recognize a transaction and still have questions about it, you have no time to waste. We decided to give you the answer when you need it!

Transactional helper - Release-note-illustration.gif

We realized by looking more closely at your most common questions that very often your problems could have been solved in a few seconds if you had known what to do. Thatโ€™s why we decided to give you access to the information in your transaction details.

๐Ÿค“ How does it work?

  • From your application, access to your transaction History and click on the transaction that questions you.
  • Then click on Do you need Help? in the details of your transaction, you will find all the answers to the most common questions.
  • And if you still have any doubts, you can try the FAQ and we are of course available to help you solve more complex situations.

If you think that some answers might have been appropriate here, feel free to let us know by sending us a message at support@qonto.eu!

See you ๐Ÿฅฐ

The Qonto Team